This incident has been resolved.
Jan 25, 15:20 UTC
Our testing and monitoring over the last few hours has shown that the issue is no longer affecting our services.
Our upstream service provider has not yet marked their incident, which caused the problems on our services earlier today, as resolved.
We are monitoring the situation.
Jan 25, 14:00 UTC
The issue identified is resulting in slowness on our services and sometimes, some service requests may time out.
Our upstream provider is working on resolving the issue.
Updates here will be limited as the issue is not within our control.
We apologise for the disruption.
Jan 25, 09:32 UTC
The issue has been identified and a fix is being implemented.
Jan 25, 09:17 UTC